All orders placed & received with the correct size and design cannot be returned & refunded
Refunds are only issued for items that are : ~ Damaged ~ Incorrect Size ~ Incorrect Product
We can also replace items if they are defective or damaged
Returns are only eligible for several conditions : ~ Unused & Unwashed Condition ~ Buyer need bare their postage for the return. ~ Buyer needs to pay for exchange fee (Rm10 per item) + Shipping fee (based on location)
Buyer does not need to bare the cost of shipping if only the item is defective or damaged.
Our policy lasts 30 working days, if exceeds then the refund & return is illegible.
Please do not hesitate to contact us at email [email protected] if you need a return or refund.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.