Return & Refund Policy

Terms & Conditions:

  • All orders placed & received with the correct size and design cannot be returned & refunded
  • Refunds are only issued for items that are :
    ~ Damaged
    ~ Incorrect Size
    ~ Incorrect Product
  • We can also replace items if they are defective or damaged
  • Returns are only eligible for several conditions :
    ~ Unused & Unwashed Condition
    ~ Buyer need bare their postage for the return.
    ~ Buyer needs to pay for exchange fee (Rm10 per item) + Shipping fee (based on location)
  • Buyer does not need to bare the cost of shipping if only the item is defective or damaged.
  • Our policy lasts 30 working days, if exceeds then the refund & return is illegible.
  • Please do not hesitate to contact us at email [email protected] if you need a return or refund.

Gifts

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
  • If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping:

  • To return your product, you should contact us at email [email protected]
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.